Welcome to Frinkie! These Billing Terms and Conditions explain how we process orders and payments. By placing an order with us, you agree to the following terms:
1. Payment Methods
- Accepted Payments: Visa, Mastercard, American Express, Discover, Diners Club, JCB, and PayPal.
- Payments must be made in U.S. dollars.
2. Billing Information
- You agree to provide current, complete, and accurate purchase and account information.
- You must promptly update details such as your email address and payment method to ensure successful transactions.
3. Pricing & Promotions
- Price Changes: Product prices may change without notice.
- Promotional Codes: Must be applied during checkout. They cannot be applied retroactively or combined with other offers unless stated.
4. Order Confirmation & Invoicing
- Order Confirmation: After placing an order, you will receive an email confirming items, shipping method, and billing details.
- Invoice: An itemized invoice will be included with your shipment (showing charges, shipping costs, and discounts, if any).
5. Payment Processing
- Authorization: By submitting payment, you authorize us to charge your selected method for the order amount.
- Security: All transactions undergo authorization and fraud screening.
- Failed Transactions: If a payment fails or is declined, you will be notified by email and must provide an alternative method.
6. Disputes & Chargebacks
- Dispute Resolution: If you experience an issue with your order, please contact our support team at support@frinkie.com for assistance.
- Chargebacks: Unauthorized chargebacks will be investigated. If found invalid, you may be held responsible for the chargeback amount and related fees.
7. Contact Information
- Email: support@frinkie.com
- Address: 118 Rutherford Dr, Rockwall, TX 75032, United States
- Working Hours: 9AM – 5PM (Monday–Saturday)