At Frinkie, we aim to provide a seamless shopping and shipping experience for our customers. Below are the details of our shipping and return policies.
Shipping Locations
We currently offer shipping services within the United States only. We apologize for any inconvenience this may cause and sincerely appreciate your understanding.
Processing Time
Once your order is placed, it will take 0-3 business days to process. During this time, we carefully prepare and package your items for shipment.
Shipping Time
After processing, your order will be shipped and typically delivered within 2-4 business days. Please note that unforeseen circumstances, such as high demand or weather-related issues, may occasionally result in slight delays.
Shipping Fee
A standard shipping fee of $6.95 is applied to all orders within the United States. This fee ensures your items are securely packaged and promptly delivered.
Order Tracking
To keep you informed about your order, we provide a tracking number for every shipment. You will receive an email notification with the tracking details once your order is shipped. Use this tracking number to monitor your package’s progress and estimated delivery date.
Business Days
Our shipping services operate from Monday through Saturday, excluding Sundays and public holidays. Please keep this in mind when estimating your delivery date.
Return Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy. To initiate a return:
- Contact our customer support team at [email protected].
- Ensure the returned items are in their original condition and packaging.
Refunds will be processed once the returned item is received and inspected.
Contact Us
If you have any questions, concerns, or need assistance, please reach out to our dedicated customer support team via email at [email protected]. We strive to respond to all inquiries within 24 hours.
Thank you for shopping with Frinkie!